We are pleased to welcome you on our website and would like to thank you for your interest in our company. Protection of your privacy when using our website is very important to us. Therefore we handle carefully with your data and try to protect them from abuse.
We intensively care about data protection, so that you can visit our website without any objections. We act in accordance with legal duties regarding protection of personal data and data protection.
Park Inn by Radisson Cologne City West is part of Provent Hotels. With this data protection statement we would like to inform you about storage of data and how we use this information under consideration of German jurisdiction. Our data protection corresponds to the actual “Bundesdatenschutzgesetz” (BDSG). Regarding usage of internet, we realign on the German “Telemediengesetz” (TMG).
You can save and/or print this privacy statement at any time via the appropriate function of your internet browser.
Responsible entity for the collection, use and processing of your personal data in accordance with the Federal Data Protection Act is:
Provent Hotels GmbH
If you want to revoke the survey, process and use of your personal data according to this data protection statement completely or in parts, please pose your enquiry by post or by email to the responsible entity.
SURVEY, PROCESSING AND USE OF PERSONAL DATA
You can visit our website without leaving any personal data. Our webservers automatically save information of general nature, so-called log-data, such as the name of your internet provider, the website from which you visit us and the pages of our website that you view, date and duration. This information does not relate to you as a natural person, it is analyzed for statistical purposes only and the user remains anonymous.
We only use your personal related data as announced, such as name, address, account details, id-card number, telephone number, email-address or IP-number. We only collect and/or make use of this data, regulated on a legal basis and when you passed over this information voluntary or if you agreed to the usage of your personal data.
This data is usually requested, when you place an online booking or an enquiry with us.
We use your personal data also for commercial and marketing reasons to the legally regulated extent. In addition, we use your data only if you have given your express consent. We are happy to inform you about special offers, when you gave this task as part of the booking process via ticking the respective check box your consent. The appropriate consent can be revoked at any time by notice to the entity responsible.
In addition, we use your e-mail address for advertising and marketing purposes as part of our Newsletter, if you have given us your consent. Your permission is given according to the legal requirements exclusively on the so-called double opt-in method. You will receive our newsletter only. when you click on the confirmation link that will be provided upon request by e-mail. The appropriate consent can be revoked at any time by notification to the responsible body or by clicking on the link in the newsletter.
If you use our services to complete, only data is usually collected, we need to provide the service. If we ask you for further information, this information is voluntary. Your personal data is only processed in order to provide the requested service and to protect our own legitimate business interests.
TRANSFER OF DATA TO THIRD PARTIES AND INTERNATIONAL TRANSFER OF DATA
Our company is part of Provent Hotels. As an international operating company Provent Hotelsinfo@proventhotels.com wants to secure the same services offered in Sweden as in Paris. To meet this expectation, we built up a global network consisting of branches, data processing centres, reliable marketing partners, service providers, service centres and highly qualified contributors. Therefore, your personal data are transferred strictly on legal regulations to the afore-mentioned establishments, which might not be located in your home country. Even if the respective laws in these countries were not as strict and capacious as in your home country, PROVENT Hotelgroup does its utmost to guarantee protection of your personal data as described in this data protection statement. Your personal data is never sold, leased or provided to third parties without your approval. Transfer of personal data to administrative or public institutions only on restricted legally basis.
WEB ANALYSIS SERVICE
Our website uses Google Analytics, a web analysis service of Google Inc. (“Google”). Google Analytics uses so-called “cookies”, text files, which are saved on your computer to enable an analysis of the usage of the website. This information produced by the cookies generally is transferred to and saved on a server of Google.
As we have activated IP-de-personalization on our website, your IP-address will be shortened by Google within member countries of the European Union or within other countries, which are members of the European Economic Area. Only in exceptional cases your full IP-address will be transferred to a server of Google in the USA and then shortened. Google will use this information on our behalf to evaluate your usage of this website, to make up reportings regarding website activities and to deliver further services to us with respect to usage of this website and internet in general.
The IP-address transferred by Google Analytics will not be merged with other Google data. You can prevent saving of cookies by an accordant adjustment of your browser software; but we have to draw your attention to the fact that some functions of our website might then be restricted.
You can prevent collection of all data produced by cookies and usage of webiste related data (inc. your IP-address) and data processing by Google by downloading and installation of the following link: http://tools.google.com/dlpage/gaoptout?hl=deStop Google Analytics
The following trackers are used on this website:
Map Service of Google Maps
With our Internet presence, we use Google Maps (Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA) in a range of areas to display maps and to create arrival directions. Through the use of this website, you agree to the collection, processing and use of data by Google, it’s representatives, or third parties, which has been automatically collected and which has been entered by yourself.
USEAGE OF COOKIES
This homepage uses so-called cookies to make our range more effective, user friendly and saver. Cookies are small textfiles, which are stored on the user’s plattform. With these textfiles the webserver saves preferences and adjustments on the user’s processor, which are rebuilt automatically on occasion of a future access to this homepage. During this session the server is able to save your reservation options for the whole session, even if there is a switch between different homepages.
The following data is saved:
- Browsertype / -version
- System Software
- Referrer URL (last accessed page)
- Time of server access
Most browsers accept cookies by default. You can control usage of cookies by modifying the options of your internet browser or deactivate them completely. With restricted usage of cookies functionality and presentation of our websites might also be fragmentary.
We use Google’s reCAPTCHA service, which protects our site from spam and misuse. The service prevents automated software (so-called bots) from executing abusive activities on our websites, which means that it is checked whether the entries made actually come from a human being. Google collects the following data:
- Referrer (address of the page where the captcha is used)
- IP address of the user
- Google account (if the user is registered with Google, this is recognized and assigned)
- The input behavior of the user (eg, input speed into the form fields, order of selection of the input fields by the user) is used to improve pattern recognition on Google.
- Browser, browser size and resolution, browser plugins, date, language settings
- Mouse and touch events within the page
Google also reads cookies from other Google services, such as Gmail, Search, and Analytics. All data are encrypted and sent to Google. There is no reading or saving of personal data from the input fields of the respective form.
As part of Provent Hotels, our company is obliged to the high security standards of Provent Hotels. We use technical and organisational measures of security acc. §9 BDSG to protect the personal data given against accidental or intended manipulation, loss, distruction or unauthorized access. Our security measures are developed continuously according to latest technical improvements. Access is limited to entitled employees, who are concerned with the technical, administrative or editorial servicing. Otherwise, data protection is strictly separated according to the respective departments in our company
RIGHT OF INFORMATION / PUBLIC MEMORANDUM
According to §34 BDSG customers have the unlimited right to free of charge information about their personal data. According to §35 BDSG customers have the right to insist on cancellation or clearance of ineligible data and / or correction of wrong data. By application we will give written advice about coverage and details of personal data. If possible, we will take all measures to actualize and / or correct the client’s personal data. In this case, please address directly the General Manager of the respective hotel.
According to §4g of BDSG data protection relevant information have to be available for everyone in an appropriate way. We have published respective information in its public memorandum.
If you need any further information or in case of any problems, please do not hesitate to contact our Data Protection Assignee:
Provent Hotels GmbH
T: +49 221 292525-0
F: +49 221 292525-99